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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for my order?

Shipping is FREE for all orders $75 or over shipped throughout the United States and Canada.  For complete information please see our shipping section.

Which payment methods are accepted?

We currently accept Visa, Mastercard, American Express and Discover card payments made through the PayPal payment system.

If you do not have a PayPal account, no problem! Signing up for a PayPal account is now optional. This means you can complete your payment, and then decide whether to save your information in a PayPal account for future purchases.

The PayPal checkout is more convenient and easy to use. For more information see here.

How long will delivery take?

Delivery time is based both on stock availability and the shipping method chosen at checkout.  It is possible to receive some items next day.  

Please refer to the shipping note on each product page for approximate ship times and see the shipping section for more information. 

How secure is shopping in the Online Shop? Is my data protected?

Heavensentgifts.ca takes the security of your information very seriously.  We have taken every measure to make sure that your private information is safe.  For more detailed information please see our Privacy Policy.

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If you have a comment, question, or issue regarding HeavenSentGifts.ca products, please contact us using this form.